• Shipping policy

Shipping policy

Wear Cycle UK
Email: info@wearcycle.co.uk
Address: Westview Welsh Road, Ledsham, Ellesmere Port, United Kingdom, CH66 9PA

This Shipping Policy applies to all orders placed through Wear Cycle Marketplace UK.

1. Shipping Method

We use Royal Mail and other trusted delivery partners to ship all orders across the United Kingdom.

Shipping cost and delivery time are calculated automatically at checkout based on:

  • Delivery address
  • Package weight and size
  • Selected delivery service

2. Delivery Time

Estimated delivery times are shown at checkout and may vary depending on location and service selected.

Typical delivery times (UK):

  • Standard delivery: 2–5 working days
  • Express delivery: 1–2 working days (if available)

Please note that delivery times are estimates and may be affected by delays outside our control (e.g. Royal Mail delays, weather conditions, peak seasons).

3. Shipping Costs

Shipping costs are calculated automatically at checkout via Royal Mail rates. The final price will be clearly displayed before you complete your purchase.

4. Order Processing Time

  • Orders are usually processed within 24–48 hours
  • Orders placed on weekends or public holidays will be processed the next working day

5. Tracking Information

If tracking is available for your selected delivery method, you will receive a tracking number via email once your order has been dispatched.

6. Delivery Issues

We are not responsible for delays caused by:

  • Courier delays (Royal Mail or third-party carriers)
  • Incorrect or incomplete address provided by the customer
  • Customs or delivery disruptions (if applicable)

If your order is delayed or missing, please contact us at info@wearcycle.co.uk.

7. Undelivered Orders

If an order is returned to us due to:

  • Incorrect address
  • Failed delivery attempts
  • Non-collection

The customer may be responsible for additional re-shipping costs.

8. Contact Us

If you have any questions about shipping, please contact:

Email: info@wearcycle.co.uk
Address: Westview Welsh Road, Ledsham, Ellesmere Port, United Kingdom, CH66 9PA